IT & AMC Services
Our company is providing AMC Services for computers to our valued clients at very reasonable price. We undertake Annual Maintenance Contract for computer as well as for laptops. Using latest and advanced software, we offer complete solution of computers on the basis of annual contract. Our experts assure to maintain the functionality of computer to ensure smooth performance.
In a comprehensive AMC, we taken care of all hardware and basic software. This includes spare parts replacement. Apart from this, preventive maintenance is also done, on a pre-determined/agreed-to frequency.
Note: It excludes all physical mishandling or damages
This is similar to a Comprehensive AMC, but in this, the cost of spare parts replacement must be borne by the customer. This usually means only service. Preventive maintenance comes under this and a consultant will advise on faulty hardware.
What We Do Under AMC :
- Inspections render breakdown maintenance and monthly preventive maintenance during normal working hours for the equipment.
- The Preventive maintenance will be done 30 days in a month of the equipment mentioned in Maintenance Contract.
- Preventive maintenance includes.
- Service calls in a month with Response time of 24 hours during normal business working hours if a call is placed before 11 AM else by next working day.
- Onsite Team Viewer support within 2 hours related to any IT/or online problem.
- If the valued client is finding difficult in viewing of live and recorded images and controlling of all cameras by the authorized users present in the LAN and internet the same shall be supported by the service engineer of the company within same working day.
- If in the middle of the contract period, if any of the party’s is not satisfied due to some valid reason, they can terminate the contract after giving one month prior notice in writing and the balance charges, if applicable - will be refunded to the Customer by the Service Contractor at depending on the reason provided by the customer.
A regular computer maintenance service is probably the simplest and most effective way to keep your PC running in top condition.
Most users never think about cleaning their PCs. because we make sure all their machines are cleaned and properly configured according to a regular maintenance and cleaning schedule. Our computer maintenance service takes care of the big & small Business, so your system stays in peak condition with top productivity.